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Monitoring, Logging and Security Incident Management

Does the system maintain a verifiably accurate Network Time Protocol (NTP) time source?

  • Yes, the system used with default configuration from Windows and synchronises the time with time.windows.com.

Is a 2-factor authentication for the management of the cloud service used?

  • Yes.

Is a comprehensive 24/7 monitoring of cloud services regarding security and availability Issues, as well as prompt reaction to attacks and security incidents setup?

  • Yes.

Are reports on security incidents or information on security incidents that could affect the customers available?

  • Yes.

Are administrators activities logged and monitored?

  • Yes.

Is this log file Information provided to the customer for access of these administrators to customer data?

  • No.