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Server Monitoring

The diagnose tool is a function to quickly review the status of server(s) within the last 24 hours.

Options:

A single parameter can be enabled or disabled. Disabled means "---" and a black dot is displayed.

RMS Application Server Monitor:

This data is recorded in the RmsServiceManager.

CPU load CPU utilisation in % Warning: >80%
Alarm: >95%
Delay: 15 minutes
Memory used Memory utilisation in % Warning: >80%
Alarm: >95%
Delay: 15 minutes
Measuring points updates Number of measuring point updates within 5 minutes The basis is the median of the last hour (12 readings). No alarm evaluation if the median <10.
Warning: < 0.9 Median
Alarm: <0.8 Median
Delay: 5 minutes
Pending commands Open device commands The basis ist he number of devices or a minimum of 100 devices.
Warning: >1.0 * number of devices
Alarm: >2.0 * number of devices
Delay: 15 minutes
Software exceptions Software exceptions Warning: >0
Alarm: >9
Delay:  15 minutes
Processing delay Duration until a message is processed by the WebService within the service manager (average of the last 5 minutes) Warning: >100ms
Alarm: >500ms
Delay: 15 minutes
SQL write time Duration of a write operation to SQL Server (insert to DataRecord2, average of the last 5min) Warning: >10ms
Alarm: >25ms
Delay: 15 minutes
Server time deviation Accuracy of the server's time compared to an NTP time Warning: <>5000ms
Alarm: <>8000ms

SQL Server Monitor:

  • The SQL monitor is included in the software package in the SqlMonitor folder and must be installed like the RmsServiceManager (requires the same SQL access data as the service manager) and can be installed on C:\Program Files\Rotronic\RMS.
  • The data is determined every 5 minutes and written to a separate «ServerMonitor» table in the database.
  • SQL and memory will be hidden if the SQL server and the RMS application server are the same.
  • If dot is green with "---" this is because the SQL monitor has no access to the database (connection string must be correct).
CPU load CPU utilisation in % Warning: >80%
Alarm: >95%
Delay: 15 minutes
Memory used Memory utilisation in % Warning: >80%
Alarm: >95%
Delay: 15 minutes
Disk read time Duration for a read operation on the disk in ms Warning: >10ms
Alarm: >25ms
Delay: 15 minutes
Database size Size of the RMS database in GB Warning: >150GB
Alarm: >200GB
SQL Express:
Warning: >8.5GB
Alarm: >9.5GB
Transaction log size Size of the database log files in GB Warning: >10GB
Alarm: >40GB
Free disk space (database) Free database space in GB Warning: <5GB
Alarm: <2GB
Free disk space (log) Free log file space in GB Warning: <5GB
Alarm: <2GB
Last backup Amount of hours sinde the last database backup Warning: >24h
Alarm: >48h

Updated: 13.12.2023.